Weichert Financial Services Earns Customer Praise for Attentive Service and Many Mortgage Options
MORRIS PLAINS, N.J. – Once again,
Weichert Financial Services has garnered top ratings from homebuyers seeking
affordable and reliable mortgage financing.
compilation of more than 1,800 customer surveys returned in 2007 showed the
company’s customer-satisfaction levels to be consistently high throughout the
year. In the culminating fourth
quarter, 96 percent of respondents indicated they would recommend Weichert
Financial Services to family members and friends.
Adamo, president, said, “Improving the customer experience is always a
number-one priority for us, so we take the monthly survey input very
seriously. Needless-to-say, when surveys
come back with customer comments like ‘everyone involved stayed right on top of
my situation,’ and ‘I don’t how you improve upon perfection,’ that positive
recognition is very gratifying.”
affiliate of Weichert, Realtors®, Weichert Financial Services offers qualified
buyers quick pre-purchase mortgage credit approvals – typically within 24 hours
or less – and virtually every type of financing solution. Its more than 300 mortgage products include
fixed- and adjustable-rate mortgages of every description. Financing programs requiring no money down
are available to those qualified.
importantly, Adamo said, the company’s mortgage representatives are available
in every neighborhood Weichert office for free mortgage counseling. These mortgage experts, called Gold Services
Managers, can provide home buyers with an affordability analysis that gives a
clear picture of their buying power, including what their upper limits are, and
how different types of mortgages would align with their needs and goals.
overriding concern not only is that the financing process itself goes as
smoothly as possible, but that our customers genuinely understand their
mortgage options. We want people to feel
100-percent confident that they’re securing the most appropriate mortgage for
their individual needs and goals,” added Adamo.
Financial Services is one of the “Top 40” lenders in the U.S., according to the
industry newsletter “Inside Mortgage Finance,” based upon sales to Fannie Mae
and Freddie Mac in the third quarter of 2007.
In an August 2007 study accessing the credit standards of the nation’s
lenders, SMR Research Corp. ranked Weichert Financial Services among the least
risky and most reliable. The quality of
its products is in the top five percent, according to Radian, a leading
mortgage insurance lender.
has nearly 18,000 sales associates in over 500 company-owned and franchised
sales offices in key markets throughout the U.S. A family of full-service real estate and
financial services companies, Weichert helps customers buy and sell both
residential and commercial real estate, and streamlines the delivery of
mortgages and home and title insurance.
For more information, call Weichert's customer service center at
1-800-USA-SOLD or visit Weichert's Web site, www.weichert.com. Each Weichert
franchised office is independently owned and operated.