Michael Montsko Appointed President of Weichert Lead Network
MORRIS PLAINS, N.J.– Michael T. Robinson, president of Weichert Affiliated Companies, has announced that Michael Montsko has been appointed president of Weichert Lead Network.
In his new position, Montsko will oversee Weichert, Realtors’ state-of-the-art customer contact center as well as assume strategic responsibility for the weichert.com website and Weichert’s overall Internet presence. Prior to his promotion, Montsko was vice president of business technology for Weichert Lead Network.
“Mike spearheaded the huge technological initiative that created our industry-leading contact center,” Robinson said. “With the Internet playing an ever more dominant role in real estate, Mike’s insights and innovative thinking will keep us on the cutting edge of delivering customer-focused information and service.”
The only one of its kind in the industry, the Weichert customer contact center uses sophisticated technology to deliver responsive personal service to online and 800-number customers seven days a week. The Weichert website averages 2.4 million visitors per month, and contact center specialists typically respond to a customer web inquiry in less than a minute.
Prior to joining Weichert, Montsko was vice president and chief technology office for Foxtons, Inc. Before that, he designed and developed complex Internet applications for AT&T’s consumer long distance division. While there, he was appointed to the company’s World Class Database Division’s architecture council and AT&T’s consumer services web team. He is a two-time winner of the prestigious AT&T Circle of Excellence award. Montsko resides in Middletown, N. J.
Weichert has more than 16,500 sales associates in over 350 company-owned and franchised sales offices in key markets throughout the U.S. A family of full-service real estate and financial services companies, Weichert helps customers buy and sell both residential and commercial real estate, and streamlines the delivery of mortgages and home and title insurance. For more information, call Weichert's customer service center at 1-800-USA SOLD or visit Weichert's Web site, www.weichert.com. Each Weichert franchised office is independently owned and operated.