Patrice Labelle Joins Weichert Relocation Resources as Vice President, Process and Quality
MORRIS PLAINS, N.J.-- Aram Minnetian, president of Weichert Relocation Resources Inc., announced that Patrice Labelle has joined the company as Vice President, Process and Quality. In this position, Labelle will spearhead business process improvement and quality initiatives across North America for the company’s Mobility Solutions business unit.
“Over the past year, Weichert Relocation Resources has implemented a number of groundbreaking measures to drive improved performance and client satisfaction, including our Raving Fan Service and Balanced Scorecard programs,” said Minnetian. “Patrice will elevate this focus, introducing critical processes, best practices and disciplines to establish our company as the quality leader in the relocation and assignment management industry.”
A Certified Relocation Professional (CRP), Labelle has 18 years of corporate relocation and quality management experience. Prior to joining Weichert Relocation Resources, she served as Client Service Director for Cendant Mobility, and Director of Process and Technology for GMAC Relocation, where she earned the prestigious Operational Excellence Award.
Labelle’s role is further testament to Weichert Relocation Resources’ commitment to delivering superior customer service experiences. Working out of the company’s Chicago office, she will introduce Six Sigma and ISO methodologies to the Mobility Solutions business unit, and work to achieve tangible improvements in productivity, service delivery, and customer satisfaction.
Weichert Relocation Resources Inc. (WRRI) is one of the world’s leading global relocation and assignment management firms, delivering turnkey mobility solutions to corporations and their employees. With a service reach encompassing over 120 countries, WRRI serves 500 clients throughout the world. The company’s service offerings include domestic relocation services, international assignment services, real estate management and resale services, financial services, payroll and tax services, household goods move management services, consulting services and group move management services. WRRI has offices worldwide and more than 500 employees. For more information, visit www.wrri.com.